Where to go and what to do when you need help with an order or something else.
Sometimes you just need to get help with your delivery. Here's a step-by-step guide to getting the right support.
How to contact customer service for an item that you've ordered
- Click here for Amazon UAE's Customer Service home page
- Sign in to your account
- Go to the section 'Do you need help with a recent item' and select which purchase you need help with, then click the option relevant to your query
How to contact customer service for digital services and device support
- Click here for Amazon UAE's Customer Service home page
- Sign in to your account
- Scroll to the section 'Digital Services and Device Support' and select the option that's applicable to you, then click through to get support
If you aren't able to get help from the above sections, search the Help Library at the bottom of the Customer Service home page for more support options.